Terms of service

OVERVIEW


Welcome to Bome! The terms “we,” “us,” and “our” refer to Bome. Bome operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). Bome is a store powered by Shopify, which enables us to provide the Services to you.

The Terms of Service below, together with any policies contained therein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or this Privacy Policy, you must not use or access our Services.

This agreement is made in French.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you give us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores, or to purchase any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is correct, current, and complete, and that you have all the necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or lease your account to any other person.

We reserve the right to suspend or terminate any account for breach of these Terms.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that the colors or appearance of products may differ from how they appear on your screen due to the type of device you use to access the store, your device settings, and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be the same as described or displayed in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Bome reserves the right to refuse any order for legitimate reasons, including suspected fraud, order discrepancies, or a prior dispute with the customer.

Your order is not accepted until Bome has confirmed its acceptance. We must receive and process your payment before your order is accepted.

The sales contract is formed upon Bome sending an order confirmation email. This email serves as both an acknowledgment of receipt and confirmation of the order. Contractual information will be archived and may be used as evidence, in accordance with Article L.213-1 of the French Consumer Code.

Please carefully review your order before submitting it, as Bome may not be able to accommodate cancellation requests after an order has been accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or telephone number provided at the time of ordering.

Your purchases can only be returned or exchanged in accordance with our Refund Policy [LINK].

You declare and guarantee that your purchases are intended for your personal or domestic use and not for commercial resale.